This Privacy Policy describes how eArcu collects, uses, and shares information about you when you use our Microsoft Teams app (the “App”), in compliance with the General Data Protection Regulation (GDPR).

What Information We Collect

When you use the App, we may collect the following types of information:

  • Account Information: If you create an account in the App, we may collect your name, email address, and other contact information.
  • Usage Data: We may collect information about how you use the App, such as your IP address, device type, browser type, and operating system.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, maintain, and improve the App;
  • To communicate with you about the App and to respond to your requests and inquiries;
  • To personalise your experience with the App;
  • To prevent fraud, enforce our policies, and comply with legal obligations;
  • To analyse usage trends and patterns and to perform data analytics.

Legal Basis for Processing Personal Data

Our legal basis for collecting and processing your personal data may include:

  • Your consent, which you provide when you create an account or use the App;
  • Our legitimate interests in providing, maintaining, and improving the App, communicating with you, and analysing usage data;
  • Compliance with our legal obligations.

How We Share Your Information

We may share your information with the following types of third parties:

  • Legal and Regulatory Authorities: We may share your information with law enforcement, regulatory authorities, or other third parties as required by law or to protect our rights, property, or safety.

International Transfers of Personal Data

If you are located in the European Economic Area (EEA), your personal data may be transferred to and processed in countries outside of the EEA, such as the United States. We will ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place, such as standard contractual clauses.

Your Rights

If you are located in the EEA, you have certain rights with respect to your personal data, including:

  •  The right to access and receive a copy of your personal data;
  • The right to request correction or deletion of your personal data;
  • The right to restrict or object to the processing of your personal data;
  • The right to data portability;
  • The right to withdraw your consent at any time.

To exercise your rights, please contact us at DPO@earcu.com.

Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the security of your information.

Data Retention

We retain your information for as long as necessary to provide the App and to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

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