to manage the challenges brought by the COVID-19 pandemic and did so with the upmost of professionalism and compassion.
To look after their workforce during these troubling times, Macmillan worked together with their recruitment system supplier to achieve 3 goals.
• Stay connected with all employees throughout the pandemic
• Provide employee assistance to support colleagues
• Look after the health and wellbeing of all employees
Working in partnership with eArcu, Macmillan were able to leverage new and existing functionality to rapidly deploy a fully branded communication platform to meet their three objectives.
Macmillan now has a web-based system that is agile and easy to maintain, spreading a sense of community among the workforce. This resulted in improved engagement, increased efficiencies, fewer queries, and improved learning.